Refund policy

At [AlHashir.store], your satisfaction is our priority. If you are not happy with your purchase, we are here to help.

1. Return Eligibility

To be eligible for a return:

• The item must be unused and in its original packaging.
• All tags, labels, and accessories must be intact.
• Proof of purchase must be provided.
• The item must not be listed under non-returnable items.

2. Return Timeframe

Return requests must be submitted within [1 DAY] of receiving your order. After this period we are unable to accept return requests.

3. Refund Process and Timing

Once we receive and inspect your returned item, we will notify you of the approval or rejection. If approved, your refund will be processed within [1 to 2 days] to your original payment method.

4. Exchange Options

We are happy to offer exchanges subject to product availability. If the requested item is unavailable, a full refund will be issued. Contact our support team to initiate an exchange.

5. Damaged or Defective Products

If you receive a damaged or defective item, contact us immediately with photographic evidence. We will arrange a replacement or full refund at no additional cost. Damaged items must be reported within [1 DAY] of delivery.

6. Non-Returnable Items

The following items cannot be returned:

• Perishable goods, consumables, or opened hygiene products.
• Digital products or downloadable software.
• Items marked as final sale at time of purchase.
• Products damaged due to customer misuse.

7. Return Shipping Costs

Return shipping is the customer's responsibility unless the return is due to a defective product or our error. We recommend using a trackable shipping method for all returns.

8. Contact Us

Email: [hashirtufail676@gmail.com] Website: [AlHashir.store] Support Hours: [7 days a week]